In order to improve the shopping experience, we have performed a system upgrade and revamp, few issues you might be encountered during this transition period:
Couldn't log in to the system
We have relocated the user database, so all you have to do is signup into the new site again.
Reward points are gone
If you are having this issue, please drop us a message at help@nanimom.sg, we will assist you in recovering the reward points.
Shipping fees aren't correct
We have adjusted our shipping fees structure, please refer to https://nanimom.sg/pages/shipping
Order not found in the system
We had the archive database at https://nanimom.myshopify.com, you can retrieve the previous records from here